About RKIL

RKIL is a professional services firm that specializes in the improvement of work flow. RKIL's services range from process redesign through to the creation of complete software systems.

Background on RKIL

RKIL's design and development team has established a reputation as a firm which delivers workflow solutions that are innovative, highly functional and at the same time, cost effective. The reputation has been earned by delivering a wide range of solutions that have exceeded our clients' expections.

RKIL's emphasis with work flow improvement is on the way the user interacts with the process. An interface is much more than just icons and menus, but rather, the whole user experience.

RKIL's designers' and developers' experience with graphical user interfaces (GUIs) goes back to 1984, allowing RKIL to draw on expertise which delivers processes and software that are consistent, intuitive, and provide the user with the feeling of control.

With the emphasis of process design being on the user interface, RKIL can make use of a wide variety of software tools, choosing the one that best matches the requirements of the individual engagement. The toolkit used by RKIL includes Lotus Notes, Omnis, Oracle and C++. Based in Ottawa, Canada, RKIL provides services to the Canadian Federal Government, as well as to private sector organizations located in Canada, the United States and overseas.

History of RKIL

RKIL was formally established in 1994 as a corporation focusing on workflow improvement. Prior to 1994, RKIL was a division of byDesign, a systems integrator in Ottawa, Canada. RKIL's designers' and developers' experience with graphical user interfaces (GUIs) goes back to 1984, allowing RKIL to draw on expertise which delivers processes and software that are consistent, intuitive, and provide the user with the feeling of control.

RKIL is a professional services firm that specializes in the improvement of work flow. RKIL's services range from process redesign through to the creation of complete software systems.

RKIL's design and development team has established a reputation as a firm which delivers workflow solutions that are innovative, highly functional and at the same time, cost effective. The reputation has been earned by delivering a wide range of solutions that have exceeded our clients' expectations. RKIL's emphasis with work flow improvement is on the way the user interacts with the process. An interface is much more than just icons and menus, but rather, the whole user experience.

With the emphasis of process design being on the user interface, RKIL can make use of a wide variety of software tools, choosing the one that best matches the requirements of the individual engagement. The toolkit used by RKIL includes Lotus Notes, Omnis, Oracle and C++. Based in Ottawa, Canada, RKIL provides services to the Canadian Federal Government, as well as to private sector organizations located in Canada, the United States and overseas

RKIL's Team

A small, focused team like RKIL makes use of associates who can provide complementary services. RKIL is fortunate to have a number of high quality associates.

Anna Bruce

Anna Czapalay is a data administrator for RKIL focussing on the EngerGuide project at NRCan. Anna assists in the operations of the system by monitoring the health of the data base and validating the tens of thousands of records that are added on a weekly basis.

Jamie Johnson

Jamie Johnson is a founding partner in RKIL and has been involved in the creation of the design and development team. He has acted as the project leader, project manager and technical authority on a wide range of system development and systems integration projects. Jamie's background in process design starts with real time systems, and now focuses on the needs of the organization in workflow redesign.

Laura Johnson

Laura Johnson is the office manager and contract administrator and has been supporting the consulting group at RKIL since 1989. Laura also provides the daily support for RKIL's mail and web servers.

Mark Czapalay

Mark is a senior software designer and developer with RKIL who specializes in the creation of the user interface for work flow applications using client/server based tools. Mark has a significant background in object oriented systems, and applies this to the usability of user interfaces for work flow simplification. Marks experience ranges from stand alone tactical systems with the Canadian military through to the EnerGuide system at NRCan for monitoring the import and sale of all energy using appliances in Canada.

Associates of RKIL

Hennemann | Stanley Design provides RKIL with marketing expertise, along with graphics support for web sites and interface designs.
DJ Films is a multimedia and training company that provides instructional design for a wide range of corporate and institutional needs.
iStoddart and Associates provides computer hardware and 'off the shelf' software for RKIL to complete systems integration projects
Murmur Informatics is a software development firm that RKIL partners with for C++ coding with an emphasis on Server Services. Chris Wise is their senior software designer and has a wide background in applications development.